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Privacy Policy

Last updated:

Who we are

Ellexor (“we”, “us”, “our”) is a technology company based in Bury, Manchester, United Kingdom. You can contact us at [email protected] or on +44 7828 922668.

This policy explains how we handle personal data when you visit our website or use our services. We are the data controller for the personal data described here.

Data we collect

  • Contact enquiries – name, email, phone, company and message details you submit.
  • Newsletter sign-ups – name and email address.
  • Technical data – IP address, browser type and pages visited, collected through essential cookies and server logs.

How we use your data

We use your data to respond to enquiries, deliver services, send newsletters you have requested, keep our website secure and improve our services. Our lawful bases are consent, contract, legitimate interests and legal obligation.

Sharing your data

We share data only with trusted processors who help us operate (for example hosting, email and analytics providers) under written agreements. We never sell your personal data.

International transfers

Where data is transferred outside the UK we use appropriate safeguards such as the UK International Data Transfer Addendum.

How long we keep data

Enquiries are kept for up to 24 months; client records for six years after a contract ends; newsletter data until you unsubscribe.

Your rights

You have the right to access, correct, erase, restrict or object to processing of your data, and to data portability. You can withdraw consent at any time. To exercise your rights, email [email protected]. You may also complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

See our Cookie Policy for details of the cookies we use.

Changes

We may update this policy from time to time. The latest version will always be published on this page.